Delivery, Support and Education

SmartStream's comprehensive delivery, support and training kick in the moment a client deploys one of our solutions.

As a project advances through installation, fine-tuning and user acceptance phases, our solution delivery team manages upgrade releases, patches and bug remedies. Once the project is up and running, we provide flexible support packages to meet specific geographic, technology or business line needs.

Our global support centres offer designated services and outstanding technical expertise. Clients have peace of mind knowing that, should a problem arise, they are in the best possible hands.

SmartStream Education offer a range of structured training services designed to ensure that customers derive maximum benefit from their technology investment.

Given that this project ran in parallel with a number of strategic initiatives, its successful implementation was essential. We value SmartStream’s corporate actions expertise which guided us through the procedure in less than four months.

Coronation Fund Managers

Insights

Find out more

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Awards win for SmartStream: leading innovation in reconciliation (and more)
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Security in the age of AI and the cloud
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Implementing AI Effectively with SmartStream, HSBC and Cynergy Bank
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Future-proofing: Beyond reconciliations
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Linda Coffman about EMIR Refit ‘data quality’ issues causing concerns
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Reconciliations must rapidly adapt to T+1
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