Delivery, Support and Training

SmartStream's comprehensive delivery, support and training kick in the moment a client deploys one of our solutions.

As a project advances through installation, fine-tuning and user acceptance phases, our solution delivery team manages upgrade releases, patches and bug remedies. Once the project is up and running, we provide flexible support packages to meet specific geographic, technology or business line needs.

Our global support centres offer designated services and outstanding technical expertise. Clients have peace of mind knowing that, should a problem arise, they are in the best possible hands. We also offer a range of structured training services designed to ensure that customers derive maximum benefit from their technology investment.

Given that this project ran in parallel with a number of strategic initiatives, its successful implementation was essential. We value SmartStream’s corporate actions expertise which guided us through the procedure in less than four months.

Coronation Fund Managers


Find out more

Success Story
Tier 1 Hedge Fund Case Study – SmartStream RDU Exchange Notification Service
How SmartStream is taking away the headache of tracking exchange notifications
AI and machine learning spearheading rapid change in data reconciliations
Financial institutions now moving confidently to the cloud: Asian Banking & Finance Podcast
Cloud and Managed Services Transformation
SmartStream strengthens TLM Collateral Management with Acadia partnership