Mark Morris, head of managed services at SmartStream, chats to Victor Anderson about the significant uptick in demand for managed services from firms across the industry in the wake of the Covid-19 pandemic.
Part of SmartStream’s involvement in this year’s event entails a series of four interviews with its subject matter experts. This is the second interview in the series and it’s with Mark Morris, head of managed services at SmartStream. In this interview, he and Victor Anderson discuss:
- The appreciable uptick in demand for managed services from all firms across the industry in the wake of the Covid-19 pandemic.
- The types of services and business processes/functions firms are looking to take as a managed service from SmartStream, and how SmartStream as a service provider is responding to that demand.
- Examples where firms have been able to significantly cut costs, reduce time to market or increase productivity on the back of taking on a managed service from SmartStream.