Webinar

Driving Operational Excellence to Meet Customer Demands in an Era of Instant Payments

Date: Wednesday, 10 July
Time: 10:00am EDT | 3:00pm BST

The rapid adoption of instant payments has revolutionised transactions globally, offering unprecedented convenience and speed. However, this innovation has introduced new challenges, with 2% to 5% of international payment messages resulting in a staggering two million failed transactions daily. These exceptions are costly and have a detrimental effect on customer satisfaction and the reputation of institutions.

This expert webinar, in partnership with Connected Global Group (CGG) will delve into the complexities and impacts of payment failures across the payments corridor. Our Industry panel will provide insights into the current landscape, exploring the innovations and best practices that financial institutions need to address these challenges effectively.

Following the webinar there will be a link to download the research paper: ‘Driving Operational Excellence to Meet Customer Demands in an Era of Instant Payments’.

Need more information, please contact:
Lisa Susanto on +65-62247689