AI Use-Cases Emerge Across the Back Office

Key Findings
  • Just under 50% of respondents are familiar with artificial intelligence (AI) technology, although their professional roles do not currently benefit from its use.
  • Fifty-five percent of respondents would opt for a hybrid model/partnership with a third-party specialist for their AI technology provision and would look to share the development/implementation work.
  • Just under three-quarters of respondents either already have AI in a live environment, are trialing the technology by way of a proof of concept (POC), or are considering a POC with the view to introducing it in the foreseeable future.
  • More accurate processing, fewer mistakes, greater transparency and significantly reduced processing times were cited by respondents as the two most significant benefits of implementing AI technology across the back office.
  • Seventy-five percent of respondents believe reconciliations to be the business process most likely to benefit from AI adoption, followed by compliance functions (73.7%).
  • The biggest obstacle to AI adoption is a lack of knowledge about the technology and its specific use-cases, with 31.6% of respondents believing this to be the case.
  • Hidden

    Contact Information

  • Hidden

    Please stay connected in the following ways

  • This field is for validation purposes and should be left unchanged.
The race to T+1 settlement
Banks and asset managers look to vendors for T+1 support
Relationships hold the key to successful managed services
Intraday Liquidity Management: The operational imperative to address market uncertainties
Challenges and Opportunities: Intraday Liquidity Management
Data rich but information poor:
Why it is critical for banks to deploy
AI-enabled technology