• Reinvestment of over 25% of annual revenues in research, development and service delivery
  • Creation of a common architecture with a workflow engine, rules engine and exception management layer
  • An agnostic approach to designing solutions so that they are compatible across legacy systems and IT infrastructures
  • A long term commitment to support clients’ IT solutions
  • An understanding of new and emerging technologies and introducing these on a component by component basis to provide true client benefits
  • Delivery of new technologies with a low-impact approach that can be readily consumed by clients - these new technologies result in closer integration of all SmartStream’s solutions and services
  • An emphasis on Services Orientated Architecture (SOA) as well as mobile technology
  • Provision of real-time processing, shortening the transaction lifecycle and delivering T+0