More than 75 of the world’s top 100 banks use SmartStream solutions with a view to eliminating the barriers to STP, reducing operational risk and cost, addressing regulatory demands and improving customer service. SmartStream helps private, wholesale and consumer banks take control of their cash, payments and trading operations.
As banks drive for margin improvements across multiple lines of business, enterprise-wide operating platforms can offer economies of scale and re-engineering opportunities that contribute to the bottom line.
In seizing the opportunity to transform business processes and improve the lifecycle of their financial transactions banks are able to improve customer service. Whether it’s reducing payments processing times for consumers, providing corporate clients with more detailed and real-time information about their investments or meeting the demanding needs of high net worth individuals, improved customer service can positively affect customer loyalty and retention.
SmartStream’s solutions drive Straight Through Processing (STP) across the enterprise, helping to reduce costs and operational risk. Full operational controls, integrated exceptions-based processes and service level agreement (SLA) management capabilities promote better service to valued customers.
Each SmartStream TLM Solution is designed to be best in class, offering the performance, scalability and flexibility needed to handle any type of instrument traded. They can be implemented as independent solutions or in a wider integrated architecture that aims to provide greater control, visibility and predictability over transaction lifecycles and enable businesses to outperform.