SmartStream Technologies
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Services Overview

From buy-side traders to sell-side brokers and custodians, SmartStream has worked with leading institutions to ensure they implement volume insensitive, instrument agnostic STP solutions that deliver control to the transaction lifecycle.

With 1,500 customers globally, SmartStream understands the market and regulatory pressures and can provide the right solution to meet an institution's differing needs.

The result of our experience and expertise is a comprehensive approach to helping clients realise their business-orientated solutions and strategies: the SmartSteps methodology. Based on this proven methodology, our professional services consultants, engineers and trainers have established a track record in consistently delivering complete solutions to agreed specifications, on time and on budget.

The SmartStream SmartSteps methodology is applied to following areas of expertise:

  • Business Consulting

    As financial institutions look to the challenge of achieving Straight Through Processing (STP) through leveraging technology, the importance of SmartStream Technologies’ industry expertise, knowledge and leading edge solutions continues to grow.

  • Customer Support

    SmartStream Technologies’ support services provide customers with access to the help and advice they need to gain maximum benefit from our solutions. Our global support infrastructure is organised by product centre with each product area centrally co-ordinated to ensure full cover at all times.

  • Customer Training

    SmartStream offers a wide range of structured and bespoke training services, designed to ensure that customers gain the optimal benefit from products and solutions.

  • Data Management Services

    Rising back office costs, high levels of trade breaks and insufficient risk controls are forcing firms to rethink their back office processes. SmartStream provides shared data and trade processing services for banks, brokers and money managers, creating flexible shared utilities that can process financial instruments across their entire lifecycle.

  • Implementation Services

    By specialising in the financial services sector to provide consulting services on and around our products and solutions, SmartStream Professional Services has built an unrivalled expertise in understanding the transaction management needs of its clients.