Case Studies & Discussions

Strengthening control and reducing operational risk
Case Study

As part of a Finance Change programme AMP implemented TLM Reconciliations to automate complex inter-systems reconciliations, increase match rates and drive down cost.

Building a scalable, high growth business
Case Study

Bank of Scotland (Ireland) automated their Payments and Receipts processing with TLM to create a centralised process management hub that delivers greater operational control, lower costs whilst improving customer service.

Automating a critical control function with proven technology
Case Study

Portuguese bank Caixa Geral de Depósitos, implemented TLM Corona at the core of its back office, completely changing their operational control and risk management procedures, whilst improving customer service and supporting the banks growth.

Managing 400% volume growth with ease
Case Study

With reconciliation volumes and complexity increasing, Australian firm Challenger needed to automate its processes to increase risk control and deliver more scalable operations.

Implementing Lifecycle Reconciliations, one step at a time
Case Study

CLSA, a leading Equity Brokerage and Research House in the Asia Pacific region, implemented SmartStream’s TLM Reconciliations to transform a predominantly batch based, manual reconciliations process into a highly visible, real time, lifecycle management process. The firm has eradicated manual, time consuming processes and achieved greater operational control over their entire transaction lifecycles.

Processing Utilities - Momentum builds in the economic downturn
Executive Viewpoint

Processing Utilities serving multiple clients with industry leading technology and best-practice outsourced processes offer a compelling alternative to failing captive operations.

Delivering automation of nostro reconciliations to support business growth
Case Study

Finance House PJSC, Abu Dhabi, wanted to introduce standardised processes to ensure the efficient integration and reconciliation of correspondent bank statements to reduce the potential for errors, and lower operational risk and costs.

Moving the reconciliation process further up the transaction lifecycle
Case Study

ING Investment Management Australia has reduced costs and improved process visibility using TLM Reconciliations.

Driving a new reconciliation methodology
Case Study

Global reconciliation across Northern Trust's operations was recently centralised, the priority was to consolidate reconciliation systems onto a global platform, one that could handle more than 30 million transactions a month running through its operations. To achieve this vision, Northern selected TLM Reconciliations as its enterprise-wide solution.

Consistency, control & compliance - optimising General ledger reconciliations
Roundtable Discussion

General Ledger (GL) reconciliations form a critical business control function and yet for many organisations remain a manually intensive, fragmented task. SmartStream spoke to UK-based insurers Norwich Union and Prudential, to discuss the benefits of automation.

Meeting today's market and oparational challenges
Executive Briefing

Financial services are operating in an environment where efficiency, risk and cost are under increased scrutiny.

Our service oriented architecture (SOA) approach to building solutions, the TLM Enterprise Control Architecture, ensures that SmartStream can harness proven components to rapidly develop new solutions to meet emerging market and regulatory challenges.

Five FAQ's for Reference Data Management Utilities
FAQ

What part of industry utilities play in solving the reference data issues? Find the answer to this and other questions pertaining to the way new solutions are influencing the way the business community looks to contribute, store, manage and distribute data.

Why the time is right for a Reference Data Utility
Executive Briefing

DClear addresses the growing industry need for an industry utility where all reference data can be sourced once, for all the market - ensuring all participants are using the same clean and consistent data.

The path to derivatives automation
Roundtable Discussion

SmartStream and two leading derivatives consultants discuss the path to greater automation and the barriers that stand in the way.

Delivering service innovation over the Internet
Case Study

In a competitive market, how to you deliver a service that stands out from the crowd? Raiffeisen Zentralbank Österreich AG (RZB) is the central institution of the Austrian Raiffeisen Banking Group, created an innovative service that reduces risk and costs, while also delivering greater self-service to clients.

Creating a centre of excellence for reconciliations
Case Study

Santander is introducing shared service centres across its business to deliver operational best practice. Using TLM Reconciliations at its centre, Santander has created a highly scalable centre of excellence, consolidating processes and systems to reduce operational risk and improve efficiency.

Cleaning up Corporate Actions
Case Study

Having completed a thorough review of the Corporate Actions market place Sydbank selected SmartStream’s TLM Corporate Actions to automate their complete Event Management process.

Building global networks to support business challenges
Partner Case Study

SmartStream has partnered with syntel to deliver a range of consulting and support services for its market-leading TLM products. this will enable financial services firms, looking to implement new solutions that deliver more cost-efficient back office operations, to gain a faster time to market.

Implementing a Control Architecture
Case Study

T. Rowe Price completed a thorough review of their business in an effort to continue to reduce operational risk and handle increasing transaction volumes. The result was an ‘STP roadmap’ that sought to increase automation across functional silos. A long standing SmartStream customer, T. Rowe Price selected TLM Reconciliations, Process Automation and Corporate Actions to support their STP strategy.

A revolutionary utility
Executive Viewpoint

The TCS Aspire Service, powered by SmartStream's TLM technology, offers cost-effective core and client-specific reconciliations through an offshore utility model, removing operational cost and risk.

Creating a reconciliations community
Case Study

As an institution that has already embraced outsourcing, Deutsche Bank outlines its vision for delivering greater efficiency and value from the back office. Martin Slumbers, Chief operating officer at Deutsche Bank discusses how the bank analysed its reconciliations processes and its reasoning behind choosing to move to the TCS Aspire Service.

The business case for automating Corporate Actions
Case Study

To manage their expanding business Vanguard Investments has implemented TLM Corporate Actions – creating efficient, scalable processes that control risk and cost while delivering improved client service. The ROI has been immediate: numerous manual steps have been removed. Manual entry of critical data has been dramatically reduced and the validation of event notification has been automated.

Centralising reconciliations to deliver greater back office efficiency
Case Study

Slovakia's VUB Banka has created a single reconciliations team using SmartStream's Corona at its head office in Bratislava, halving the number of reconciliations staff needed. This has delivered greater visibility into a critical control function, while also enabling the bank to efficiently manage its continued expansion.